Official Document

Privacy Policy

Last updated: November 22, 2025

At North Pole Portal, we take your privacy as seriously as Santa takes his Naughty and Nice list. We are committed to protecting the magical data of all families, elves, and reindeer.

1Information We Collect

We collect only the information necessary to provide you with a magical experience:

  • Elf names and characteristics (for customization)
  • Parent email addresses (for account management)
  • Cookie preferences (both digital and oatmeal raisin)
  • Usage data to improve our magical services

2How We Use Your Information

Your data is used exclusively for:

  • Personalizing your North Pole experience
  • Communicating important updates from Santa's Workshop
  • Ensuring the security of the portal

3Data Security

We use industry-standard encryption (and a touch of elf magic) to protect your personal information. Access to data is strictly limited to authorized North Pole personnel.

Children's Privacy

This site is designed to be used by parents and guardians. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately at support@mynorthpoleportal.com.