Elf Help Center

Need assistance from the workshop? We're here to help make your Christmas magical.

Getting Started

Learn the basics of using the My North Pole Portal.

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Account & Settings

Manage your elf settings and preferences.

Manage Account

Troubleshooting

Fix common issues with magical connections.

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Still need help?

Our elves are working hard to answer all your questions. Check our Frequently Asked Questions.

Visit FAQ

You can also email us at support@mynorthpoleportal.com